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1-888-LOURDES

Notice of Non-Discrimination

Discrimination is Against the Law!

Lourdes Health System and St. Francis Medical Center comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex.

Lourdes and St. Francis do not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

We provide free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters; and
  • Written information in other formats (large print, audio, accessible electronic formats and other formats).

We provide free language services to people whose primary language is not English, such as:

  • Qualified interpreters; and
  • Information written in other languages.

If you need these services, contact our Patient Grievance Coordinator.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Lourdes Health System
Barbara Holfelner
Patient Grievance Coordinator
1600 Haddon Avenue, Camden NJ 08103
Phone: 856-757-3642 I Fax: 856-968-2596
[email protected]
TTY: 856-757-3300
St. Francis Medical Center
Kathleen Vaccaro
Patient Grievance Coordinator
601 Hamilton Avenue, Trenton NJ 08629
Phone: 609-599-5034 I Fax: 609-599-6336
[email protected]
TTY: 856-757-3300

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a Patient Grievance Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1—800—368—1019, 800—537—7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

SPANISH
Nuestro centro médico cumple con las leyes federales de  derechos civiles aplicables y no discrimina por motivos  de raza, color, nacionalidad, edad, discapacidad o sexo.  Comuníquese con nosotros llamando al 856-757-3642,  tty: 856-757-3300

PORTUGUESE
Nosso estabelecimento de serviços de saúde cumpre  as leis de direitos civis federais aplicáveis e não exerce  discriminação com base na raça, cor, nacionalidade,  idade, deficiência ou sexo. Entre em contato conosco:  856-757-3642, tdd: 856-757-3300

TAGALOG
Ang aming Pasilidad sa Pag-aalaga ng Kalusugan ay  sumusunod sa mga angkop na Pederal na batas para sa  karapatang sibil at hindi nagdidiskrimina batay sa lahi, kulay,  pambansang pinagmulan, edad, kapansanan o kasarian.  Tawagan kami sa: 856-757-3642, tty: 856-757-3300.

CHINESE
我們的醫療保健機構 (Health Care Facility) 遵守適用 的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、殘障或性別而歧視任何人。請致電聯繫我們:856-757-3642, tty:856-757-3300

ITALIAN
La nostra struttura sanitaria è conforme a tutte le leggi  federali vigenti in materia di diritti civili e non pone in  essere discriminazioni sulla base di razza, colore,  origine nazionale, età, disabilità o sesso. Contattateci al:  (856) 757-3642, tty (856) 757-3300

KOREAN
저희 의료 시설은 관련 ì—°ë°© 공민권법을 준수하며 인종,  í”¼ë¶€ìƒ‰, 출신 êµ­ê°€, ì—°ë ¹, 장애 또는 성별을 이유로 차별하지  ì•ŠìŠµë‹ˆë‹¤. ì „í™” 연락처: 856-757-3642, TTY: 856-757-3300

GUJARATI
અમારી આરોગ્ય સંભાળ સુવિધા લાગુ પડતા સમવાયી નાગરિ ક  àª…ધિ કાર કાયદા સાથે સુસંગત છે અને જાતિ , રંગ, રાષ્ટ્રીય મૂળ,  àª‰àª‚મર, અશક્તતા અથવા લિ ંગના આધારે ભેદભાવ રાખવામાં  àª†àªµàª¤à«‹ નથી. અમારો સંપર્ક કરો: 856-757-3642, tty:  856-757-3300

POLISH
Nasza placówka opieki zdrowotnej postÄ™puje zgodnie  z obowiÄ…zujÄ…cymi federalnymi prawami obywatelskimi  i nie dopuszcza siÄ™ dyskryminacji ze wzglÄ™du na rasÄ™,  kolor skóry, pochodzenie, wiek, niepeÅ‚nosprawność bÄ…dź  pÅ‚eć. Kontakt z nami: 856-757-3642, TTY (tryb telefonu  tekstowego): 856-757-3300

HINDI
हमारी स्वास्थ्य देखभाल सुविधा लागू संघीय नागरिक अधि कार कानूनों  à¤•ा पालन करती है और जाति , रंग, राष्ट्रीय मूल, आयु, विकलांगता,  à¤¯à¤¾ लिंग के आधार पर भेदभाव नहीं करती। हमारे साथ संपर्क करें:  856-757-3642, TTY: 856-757-3300

ARABIC

تلتزم مؤسسة الرعاية الصحية التابعة لنا بقوانين الحقوق المدنية الفدرالية المعمول بها ولا  ÙŠÙ…يز على أساس العرق أو اللون أو الأصل الوطني أو السن أو الإعاقة أو الجنس. اتصل  856-757- 856 ØŒ رقم هاتف الصم والبكم: 3300 -757- بنا على الرقم: 3642

RUSSIAN
Наше учреждение здравоохранения соблюдает  Ð¿Ñ€Ð¸Ð¼ÐµÐ½Ð¸Ð¼Ð¾Ðµ федеральное законодательство  Ð² области гражданских прав и не допускает  Ð´Ð¸ÑÐºÑ€Ð¸Ð¼Ð¸Ð½Ð°Ñ†Ð¸Ð¸ по признакам расы, цвета кожи,  Ð½Ð°Ñ†Ð¸Ð¾Ð½Ð°Ð»ÑŒÐ½Ð¾Ð¹ принадлежности, возраста,  Ð¸Ð½Ð²Ð°Ð»Ð¸Ð´Ð½Ð¾ÑÑ‚и или пола. Обращайтесь:  856-757-3642, телетайп: 856-757-3300

FRENCH CREOLE
Etablisman swen sante nou an konfòm ak lwa konsènan  dwa sivil Federal ki aplikab yo, epi li pa fè diskriminasyon  ki baze sou ras, koulè, peyi orijin, laj, enfimite oswa  sèks. Kontakte nou: 856-757-3642, moun ki itilize  TTY: 856-757-3300.

FRENCH
Notre Établissement de Soins de Santé respecte les lois  fédérales en vigueur relatives aux droits civils et ne  pratique aucune discrimination basée sur la race,  la couleur de peau, l’origine nationale, l’âge, le sexe ou  un handicap. Veuillez nous contacter : 856-757-3642,  téléimprimeur : 856-757-3000

URDU
ہماری نگہداشت صحت Ú©ÛŒ سہولت قابل اطلاق وفاقی شہری حقوق Ú©Û’ قوانین Ú©ÛŒ  ØªØ¹Ù…یل کرتی ہے اور نسل، رنگ ØŒ قومیت، عمر، معذوری یا جنس Ú©ÛŒ بنیاد پر امتیاز
856-757- 856 ، ٹی ٹی وائی 3300 -757- نہیں کرتی۔ ہم سے رابطہ کر یں: 3642

GERMAN
Unsere Gesundheitseinrichtung erfüllt geltenden  bundesstaatliche Menschenrechtsgesetze und  lehnt jegliche Diskriminierung aufgrund von Rasse,  Hautfarbe, Herkunft, Alter, Behinderung oder  Geschlecht ab. Nehmen Sie Kontakt auf:  856-757-3642, tty: 856-757-3300

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