Discrimination is Against the Law!
Lourdes Health System and St. Francis Medical Center comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex.
Lourdes and St. Francis do not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
We provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats and other formats).
We provide free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages.
If you need these services, contact our Patient Grievance Coordinator.
- At Lourdes Health System: Barbara Holfelner at 856-757-3642 or [email protected]
- At St. Francis Medical Center: Kathleen Vaccaro at 609-599-5034 or [email protected]
If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
Lourdes Health System Barbara Holfelner Patient Grievance Coordinator 1600 Haddon Avenue, Camden NJ 08103 Phone: 856-757-3642 I Fax: 856-968-2596 [email protected] TTY: 856-757-3300 |
St. Francis Medical Center Kathleen Vaccaro Patient Grievance Coordinator 601 Hamilton Avenue, Trenton NJ 08629 Phone: 609-599-5034 I Fax: 609-599-6336 [email protected] TTY: 856-757-3300 |
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a Patient Grievance Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1—800—368—1019, 800—537—7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
SPANISH
Nuestro centro médico cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ComunÃquese con nosotros llamando al 856-757-3642, tty: 856-757-3300
PORTUGUESE
Nosso estabelecimento de serviços de saúde cumpre as leis de direitos civis federais aplicáveis e não exerce discriminação com base na raça, cor, nacionalidade, idade, deficiência ou sexo. Entre em contato conosco: 856-757-3642, tdd: 856-757-3300
TAGALOG
Ang aming Pasilidad sa Pag-aalaga ng Kalusugan ay sumusunod sa mga angkop na Pederal na batas para sa karapatang sibil at hindi nagdidiskrimina batay sa lahi, kulay, pambansang pinagmulan, edad, kapansanan o kasarian. Tawagan kami sa: 856-757-3642, tty: 856-757-3300.
CHINESE
我們的醫療ä¿å¥æ©Ÿæ§‹ (Health Care Facility) éµå®ˆé©ç”¨ çš„è¯é‚¦æ°‘權法律è¦å®šï¼Œä¸å› 種æ—ã€è†šè‰²ã€æ°‘æ—血統ã€å¹´é½¡ã€æ®˜éšœæˆ–性別而æ§è¦–任何人。請致電è¯ç¹«æˆ‘們:856-757-3642, tty:856-757-3300
ITALIAN
La nostra struttura sanitaria è conforme a tutte le leggi federali vigenti in materia di diritti civili e non pone in essere discriminazioni sulla base di razza, colore, origine nazionale, età , disabilità o sesso. Contattateci al: (856) 757-3642, tty (856) 757-3300
KOREAN
ì €í¬ ì˜ë£Œ ì‹œì„¤ì€ ê´€ë ¨ ì—°ë°© ê³µë¯¼ê¶Œë²•ì„ ì¤€ìˆ˜í•˜ë©° ì¸ì¢…, 피부색, ì¶œì‹ êµê°€, ì—°ë ¹, ìž¥ì• ë˜ëŠ” ì„±ë³„ì„ ì´ìœ 로 차별하지 않습니다. ì „í™” ì—°ë½ì²˜: 856-757-3642, TTY: 856-757-3300
GUJARATI
અમારી આરોગà«àª¯ સંàªàª¾àª³ સà«àªµàª¿àª§àª¾ લાગૠપડતા સમવાયી નાગરિ ક અધિ કાર કાયદા સાથે સà«àª¸àª‚ગત છે અને જાતિ , રંગ, રાષà«àªŸà«àª°à«€àª¯ મૂળ, ઉંમર, અશકà«àª¤àª¤àª¾ અથવા લિ ંગના આધારે àªà«‡àª¦àªàª¾àªµ રાખવામાં આવતો નથી. અમારો સંપરà«àª• કરો: 856-757-3642, tty: 856-757-3300
POLISH
Nasza placówka opieki zdrowotnej postępuje zgodnie z obowiązującymi federalnymi prawami obywatelskimi i nie dopuszcza się dyskryminacji ze względu na rasę, kolor skóry, pochodzenie, wiek, niepełnosprawność bądź płeć. Kontakt z nami: 856-757-3642, TTY (tryb telefonu tekstowego): 856-757-3300
HINDI
हमारी सà¥à¤µà¤¾à¤¸à¥à¤¥à¥à¤¯ देखà¤à¤¾à¤² सà¥à¤µà¤¿à¤§à¤¾ लागू संघीय नागरिक अधि कार कानूनों का पालन करती है और जाति , रंग, राषà¥à¤Ÿà¥à¤°à¥€à¤¯ मूल, आयà¥, विकलांगता, या लिंग के आधार पर à¤à¥‡à¤¦à¤à¤¾à¤µ नहीं करती। हमारे साथ संपरà¥à¤• करें: 856-757-3642, TTY: 856-757-3300
ARABIC
تلتزم مؤسسة الرعاية الصØÙŠØ© التابعة لنا بقوانين الØÙ‚وق المدنية Ø§Ù„ÙØ¯Ø±Ø§Ù„ية المعمول بها ولا يميز على أساس العرق أو اللون أو الأصل الوطني أو السن أو الإعاقة أو الجنس. اتصل 856-757- 856 ØŒ رقم هات٠الصم والبكم: 3300 -757- بنا على الرقم: 3642
RUSSIAN
Ðаше учреждение Ð·Ð´Ñ€Ð°Ð²Ð¾Ð¾Ñ…Ñ€Ð°Ð½ÐµÐ½Ð¸Ñ Ñоблюдает применимое федеральное законодательÑтво в облаÑти гражданÑких прав и не допуÑкает диÑкриминации по признакам раÑÑ‹, цвета кожи, национальной принадлежноÑти, возраÑта, инвалидноÑти или пола. ОбращайтеÑÑŒ: 856-757-3642, телетайп: 856-757-3300
FRENCH CREOLE
Etablisman swen sante nou an konfòm ak lwa konsènan dwa sivil Federal ki aplikab yo, epi li pa fè diskriminasyon ki baze sou ras, koulè, peyi orijin, laj, enfimite oswa sèks. Kontakte nou: 856-757-3642, moun ki itilize TTY: 856-757-3300.
FRENCH
Notre Établissement de Soins de Santé respecte les lois fédérales en vigueur relatives aux droits civils et ne pratique aucune discrimination basée sur la race, la couleur de peau, l’origine nationale, l’âge, le sexe ou un handicap. Veuillez nous contacter : 856-757-3642, téléimprimeur : 856-757-3000
URDU
Ûماری Ù†Ú¯ÛØ¯Ø§Ø´Øª ØµØØª Ú©ÛŒ سÛولت قابل اطلاق ÙˆÙØ§Ù‚ÛŒ Ø´ÛØ±ÛŒ ØÙ‚وق Ú©Û’ قوانین Ú©ÛŒ تعمیل کرتی ÛÛ’ اور نسل، رنگ ØŒ قومیت، عمر، معذوری یا جنس Ú©ÛŒ بنیاد پر امتیاز
856-757- 856 ØŒ Ù¹ÛŒ Ù¹ÛŒ وائی 3300 -757- Ù†Ûیں کرتی۔ ÛÙ… سے Ø±Ø§Ø¨Ø·Û Ú©Ø± یں: 3642
GERMAN
Unsere Gesundheitseinrichtung erfüllt geltenden bundesstaatliche Menschenrechtsgesetze und lehnt jegliche Diskriminierung aufgrund von Rasse, Hautfarbe, Herkunft, Alter, Behinderung oder Geschlecht ab. Nehmen Sie Kontakt auf: 856-757-3642, tty: 856-757-3300