Frequently Asked Questions
How will I know when to arrive for my procedure?
Lourdes will process appointment requests within one (1) business day. At that time, the patient will receive a confirmation email with scheduled date and time to arrive. The email will include any instructions the patient needs to follow prior to his or her appointment.
For questions or concerns, please feel free to contact our Patient Scheduling department at: 877-APPT-LHS (877-277-8547) weekdays, 7:30 am - 5:00 pm; or Saturdays, 8:00 am - 12:00 noon.
Do patients need appointments for an x-ray?
No, Lourdes offers general x-ray appointments on a walk-in basis, weekdays from 7:30 am - 6:00 pm, and Saturdays from 8:00 am - 12:00 noon at both hospitals. (Note: CT scans, MR imaging or ultrasound studies require an appointment). Upon arrival, patients should proceed to the Patient Access department for registration.
Patients should bring a script (prescription form for testing or appointment) from their physician, as well as a form of identification, insurance cards, and any referrals or authorizations required by their insurance.
Do I need to schedule laboratory appointments?
No, Lourdes offers laboratory appointments on a walk-in basis, as follows:
- Camden - Our Lady of Lourdes Medical Center
Weekdays from 7:30 am - 4:00 pm; and Saturdays, 8:00 am - 12:00 noon. Upon arrival, patients should proceed, for registration, to the Patient Access department located off of the main lobby. - Willingboro - Lourdes Medical Center of Burlington County
Weekdays from 7:00 am - 5:00 pm; and Saturdays, 9:00 am - 12:00 noon. On weekdays, patients should proceed to the Same Day Surgery Unit for registration. On weekends, they should proceed to the Emergency Room for registration.
Patients should bring a script (prescription form for testing or appointment) from their physician, as well as a form of identification, insurance cards, and any referrals or authorizations required by their insurance.
Can I use the Request an Appointment online feature for a surgical or catheterization procedure?
Such surgical or interventional procedures need to be coordinated with the patient's ordering physician and the appropriate surgical area. To schedule these appointments, patients should have their physician call:
- Camden Operating Room Scheduling - 856-757-3735
- Camden Catheterization Lab Scheduling - 856-757-3980
- Camden EP Lab Scheduling - 856-757-2598
- Camden Ambulatory Services Unit - 856-757-3735
- Willingboro Operating Room Scheduling - 609-835-3002
Request Your Appointment Online
For more information, please contact our Patient Scheduling department at: 877-APPT-LHS (877-277-8547) weekdays, 7:30 am - 5 pm; or Saturdays, 8 am - 12 pm.
